Upland is a strong, well-financed business with an award-winning family of software products used every day by over 300,000 active users in 50 plus countries. Being a part of Upland means that we will have greater resources to invest in our market leading Office and Workflow Automation and Document Management products. We will also be able to offer you a wider range of award-winning project & work management software products from the Upland family.
We are thrilled to be part of Upland’s strategy to create a family of best-of-breed cloud products in the project, portfolio, and work management space that can address a comprehensive range of needs from strategic planning to work execution.
Upland is committed to continuing to grow the FileBound business, including increasing investment in product development, customer success, marketing, and our partner channel.
We are confident that this combination, of a continuing commitment to our existing business while at the same time being a part of an exciting larger vision, is a great outcome for FileBound, its customers, and partners.
The acquisition offers numerous benefits to our existing customers:
With access to increased resources, FileBound will be able to expand its geographic reach and make significant investments in product development, service & support, and hosting infrastructure, providing existing clients with world-class product capabilities, customer service and performance. With the scale and resources of Upland, we are also well positioned for growth and long-term market leadership.
The acquisition by Upland will provide enormous potential for FileBound partners. We will work closely with partners to develop enhanced sales tools, product training, documentation, and services packages to help them drive greater value as FileBound resellers. Additionally, the other project, portfolio and work management software products in the Upland family create the opportunity for FileBound partners to sell a broader range of products and services. With the backing of Upland’s scale and financial resources, FileBound is also better positioned for long term viability and market leadership than it was previously.
All existing Service Level Agreements and support arrangements will continue, and access to all FileBound applications will be uninterrupted. You will continue to work with the same professionals who have always been committed to your success. With the increased resources that will now be available to FileBound, we expect that customers will experience only improved levels of service and support.
Absolutely. We will continue to support all existing FileBound product lines, and will commit significant development resources to continuously improving each product’s ability to drive value.
In the short term, the roadmap of all FileBound products remains unchanged. We do anticipate the product roadmaps to evolve in the future to achieve synergies with other software products in the Upland family in the areas of innovation, development, and application delivery that will benefit all customers through superior product capability, performance, and service. You have our assurance that we will communicate proactively and regularly with customers.
Headquartered in Austin, TX, Upland is the largest provider of cloud-based enterprise software for project, portfolio and work management. Including FileBound, Upland products help drive business results for more than 1,200 enterprise clients with over 300,000 active users.
Upland’s Chairman and CEO, Jack McDonald, has a proven track record of growing successful software and services businesses that provide exceptional customer service. Prior to Upland, Jack was chairman and CEO of Perficient, Inc. from 1999-2009, during which time he led a team that grew the business from an 8 person start-up to a public company with $250 million in revenues, 1200 employees and a $500+ million market cap. Upland is a growing, profitable business that is backed by Austin Ventures, a $3.9 billion venture capital and growth equity firm,
FileBound will continue to operate as a distinct product organization within the Upland family of products.
The other products in Upland family are:
All are recognized as leading solutions in the markets they serve, and each has more than a 10 year track record of delivering tangible value to clients.
As existing support and account management relations will remain in place, you should feel free to reach out to your current point of contact if you have any questions. We also promise to be proactive in communicating to customers any changes that will affect them. If you would like to stay informed of the latest FileBound news and developments, you can visit our website, www.filebound.com.